INSURANCE, MEDIA
& LOGISTICS
The practical and legal issues following a crash can be overwhelming. Here are some suggestions from our experiences to help you manage them.
Call the driver’s insurance company and open a claim. Provide only basic information about what happened: that you were hit as a pedestrian or cyclist on this date, at this time, at this location.
The insurance company may pressure you to provide additional information, such as whether you have seen a doctor or spoken to the police. You do not have to disclose any additional information, and attorneys advise that you obtain legal counsel before giving the insurance company any further details related to the crash. If you were driving, or if you have auto insurance, you should contact your own insurance company as well. You may be covered, as a pedestrian or cyclist, under your own auto insurance.
STARTING AN INSURANCE CLAIM
Many find value in speaking to the media. For some, it is something very concrete, for example, if there was a hit-and-run incident, publicity like Crime Stoppers can play a critical role in identifying the culprit.
Beyond that, telling your loved one’s story to the media can change people’s perspectives and drive both policy and culture shifts toward safer streets, helping to prevent others from going through what your family is going through.
You can talk with the press on your own terms: when you want, what you want to talk about and what is out of bounds, and what you will say on and off the record. You can also appoint a friend or family member to be the media contact
If you do decide to speak to the media, you will want to humanize your loved one by telling their story: what they loved to do for fun, what their hopes and ambitions were. At the same time, be prepared with a telling statistic and repeat it; for example, the fact that in crashes where the vehicle was going 20 mph 5% of pedestrians would die; that amount increases to 80% when the vehicle is going 40 mph.
If you decide to speak with the press, get support and help with preparation. You may want to contact a local street safety advocacy organization to find out about changes sought in your community to support safe roads, safe vehicles and safe speeds as well as consult our detailed chapter manual.
responding to media interest
“My 16-year-old son Conor was robbed of high school graduation, college, starting his career, getting married, having children. The pain of losing a child never goes away. I chose to honor the life of my beautiful son by advocating for street safety so that other families would not have to suffer the terrible loss or injury of a loved one.
After Conor’s death, I started speaking to the media right away. I've advocated locally, nationally and even internationally. It is essential that we stay focused and do everything we can to reduce these preventable and unnecessary deaths and injuries. I encourage others to advocate and to speak to the media – and know that Families for Safe Streets is here to support you when you do.”
—Jeri Dye Lynch, mother of Conor Lynch
There will be a great many details to track.
One person may use a notebook to collect all relevant information; another may photograph everything and keep it in her phone; a third may have a favorite spot for papers. Some people may find it helpful to compartmentalize, prioritize, and delegate. Others will want to do the work themselves. Do what is right for you and seek help if you need.
STAYING ON TOP OF THE DETAILS
FSS NATIONAL RESOURCE GUIDE
We are here for you.
We are here for you.
Please contact us at any time at info@familiesforsafestreets.org
or (844) 377-7337